Our services
Here you will find an overview of our services and can conveniently send us the declaration of contamination for sending in your device.
We recommend recalibration after 1,000 operating hours or once a year.
We usually need 10 working days for recalibration.
No, we ask you to make an appointment. This way, we can ensure that all devices are recalibrated quickly.
This can vary depending on the workload. Our goal is to be able to offer you an appointment with 8 weeks' notice. Please contact us in good time to make an appointment.
We always try to offer you appointments at short notice. There is also the option of receiving an early appointment for an extra charge.
In the event of defects, we will try to help you immediately and repair your device. Nevertheless, please be sure to contact us in advance to make an appointment!
Yes, absolutely! This is the only way we can fully test your device.
We will be happy to provide you with the operating instructions or software for your device. Please provide us with the serial number of your device.
Electrical equipment that has been verifiably manufactured by IAS GmbH can be returned to us either in person or sent to us via a freight service. (Goods acceptance times: Monday-Thursday from 8 am to 4 pm, and Friday from 8 am to 2 pm)
Address for sending old electrical equipment: IAS GmbH, Tabaksmühlenweg 28, 61440 Oberursel, Germany.
Tel.: +49 6171 912880
Fax: +49 6171 91288 288
Email: info@hovacal.de
Do you already know our YouTube channel?
Here you will find tutorials on how our devices and software work – simply explained in short videos.