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Our services

Here you will find an overview of our services and can conveniently send us the declaration of contamination for sending in your device.

Inspection

Regular inspection of HovaCAL®, HovaPOR and HovaGAS devices is recommended to ensure long-term precision of the gas and gas-vapor mixtures. During the inspection, we check the functionality, clean any gas- and vapor-exposed surfaces, and adjust the built-in sensors and measuring devices. Please make an appointment with us!

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Declaration of contamination

In order to process your device, we require a completed declaration of contamination. It is very important that the information provided is complete.

You can use the form to fill out the declaration of contamination and send it to us.

After submitting the form, you will receive a summary as a PDF that you can print out and enclose with your shipment.

Declaration of contamination

Calibration

We recalibrate all devices from IAS GmbH and the balances we sell and issue factory calibration certificates. In doing so, the mass flow controllers for gases (MFC) and mass flow meters for liquids (MFM) built into the devices are traced back to national standards and standard measuring devices with the help of our reference devices. These reference instruments are regularly calibrated by accredited calibration laboratories. In addition, we offer the calibration of gas flow controllers according to DIN EN ISO/IEC 17025 by DAkkS-accredited calibration laboratories (DAkkS calibration). Please make an appointment with us!

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Repair, conversion or extension

If your HovaCAL® or HovaGAS requires repairs, your device is in good hands with us. We are also happy to help you with conversions, e.g. to larger gas flow ranges, or extensions. Please make an appointment with us!

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We recommend recalibration after 1,000 operating hours or once a year.

We usually need 10 working days for recalibration.

No, we ask you to make an appointment. This way, we can ensure that all devices are recalibrated quickly.

This can vary depending on the workload. Our goal is to be able to offer you an appointment with 8 weeks' notice. Please contact us in good time to make an appointment.

We always try to offer you appointments at short notice. There is also the option of receiving an early appointment for an extra charge.

In the event of defects, we will try to help you immediately and repair your device. Nevertheless, please be sure to contact us in advance to make an appointment!

Yes, absolutely! This is the only way we can fully test your device.

We will be happy to provide you with the operating instructions or software for your device. Please provide us with the serial number of your device.

Electrical equipment that has been verifiably manufactured by IAS GmbH can be returned to us either in person or sent to us via a freight service. (Goods acceptance times: Monday-Thursday from 8 am to 4 pm, and Friday from 8 am to 2 pm)
Address for sending old electrical equipment: IAS GmbH, Tabaksmühlenweg 28, 61440 Oberursel, Germany.
Tel.: +49 6171 912880
Fax: +49 6171 91288 288
Email: info@hovacal.de

Do you already know our YouTube channel?

Here you will find tutorials on how our devices and software work – simply explained in short videos.

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